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Shipping & Returns

Shipping

  • Where do you ship?

    We Offer World Wide Shipping at a afforable price offering shipment insurance making sure your package is deleverd  on time.

  • How long does an order take to arrive?

    Standard shipping takes about 5 to 7 business days during the regular season. In December and June, shipping times may take longer. Expedited shipping is available for an additional fee on orders of more than $100. 

  • What do I do if I don’t receive my order?

    We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 hours, we’ll refund the shipping charges.

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Returns

  • Refund policy

    ***NO REFUNDS***

    All Sales Are Final Sales

  • Shipping Policy

    Shipping cost is $12


    Please allow 5-7 days for shipping confirmation. All packages are shipped via USPS with 2-3 day delivery.


    Lost or Stolen Packages:

    KB Luxury Kollection LLC is NOT responsible for lost or stolen packages. If your tracking information states that your purchase was delivered to you address (as indicated with order) and you have NOT received it, you must contact USPS (United States Postal Service) directly at 1-800-275-8777. Any stolen packages must be reported as a claim to USPS.

  • Privacy Policy

    This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from KBLuxuryKollection.com.


    Personal information we collect

    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.



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